FAQs

Do you have a minimum order quantity?

Yes, we have a minimum order quantity of 50 Invitations per order for Laser Cut Invitations. And for Acrylic Invitations, we have a minimum order quantity of 25 Invitations.

What payment methods do you accept?

Right now we accept payments via Credit Card and Zelle.

For Zelle Payments, please send full payment to hello@15invitations.com (Business name: Visual Designco) via Zelle through your mobile banking app. You must submit the payment within one hour of placing the order on my website. If payment isn't received within an hour, your order will be canceled and you will have to resubmit the order. 

How will I receive my design proof?

Once your order is placed, we will begin working on your design within 24 hours and send it to the email address that you include on the order. Please make sure you are checking your correct email account for emails from us. If you do not answer our email within a week, we will send you the design via text message using the number included on the order. We will not begin printing until you give us the approval on the design.

I need my Invitations ASAP, can I place a Rush Order?

If you'd like to place a Rush Order, please contact us prior to submitting your order. Some designs can be rushed, but not all. This will vary on the current stock we have with us.

Are envelopes included in the price?

Yes, all invitations will include their mailing envelopes. The color of the envelope will match the color of the invitation you choose. You can also request a color in the Notes to Seller box at checkout. 

How much is Shipping?

Shipping is free on all orders!

How long will it take for my order to arrive?

This will vary on the amount of invitations and the design you choose. Most Laser Cut Invitation orders can be completed within 2-3 weeks. Acrylic Invitation orders take around 3-4 weeks to complete. And Vellum Invitation orders can take around 1-2 weeks. This is something we can discuss when placing your order.

Do you offer Discounts?

Yes! Every first week of every month we offer 10% off Acrylic Invitation orders. The discount will appear automatically in your cart during checkout. You must purchase the minimum order amount of 35 invitations in order to receive the discount. Be sure to sign up and subscribe to our emails for sale announcements! 

Can I change the color of the Invitations to match my theme?

Yes! All Invitations are 100% Customizable to best fit your event color scheme and theme.

Do the Acrylic Invitations look exactly like the Digital Proof?

It's impossible to compare a computer/phone screen to a printed object. Colors and sharpness may look different in person when comparing it to the digital proofs. We've never had a complaint regarding our printing methods. All of our customers have been very happy with the quality of our Acrylic Invitations.  

Let’s design your dream invitation!